The following post was written by one of our mentors in the HSS faculty. This blog gives an insight into how sometimes a mentoring experience can be an unpleasant one. She talks about how she dealt with it and why it wasn't the end of her involvement in the scheme.
I am a mature post graduate student who is studying an MSc
in Forensic Psychology. I became a postgraduate mentor in March 2015 and have
to say I think it’s a fantastic scheme one that I know I would have benefited
from when I was an undergraduate student. I really enjoy meeting people and
helping them achieve their goals. However I feel that I should share my first
experience as a mentor with you all…………….as they are not always pleasant!
Luckily I am a very outgoing bubbly individual!! When I was
given my matches (mentees) I set about contacting them straight away. I
arranged meetings and created files for all of my mentees. My first meeting was
arranged on the same day that I had attended the mentor coaching session. Quite
excited if not a little apprehensive I went along to my first meeting. However
I was met by a male mature student who from the outset expressed that he was
fighting against time because he was working on an assignment that was due in
on Friday this was Thursday lunch time. He asked if I could go away and come
back in an hour to proof read his work. I was a bit taken back as he then
stressed that he had no interest in the mentor scheme and just needed me to
proof read his assignment. At this stage I realised that he was quite angry and
he became quite abrupt in his approach to me. He shouted at me saying that he
had travelled all the way from Bedford because he was told that he would be
meeting someone that would be proof reading his work. At this stage he was
stood up from his seat my only choice was to try and defuse the situation. I
advised the man that I was sorry that he had interpreted the purpose of the
scheme incorrectly. Leading to him receiving incorrect information regarding
the scheme and that his best option would probably be to visit PAD; I
apologised for his wasted journey and asked if there was anything else that I
could do for him. He gathered his belongings and shouted angrily at me as he
left the building. I have to say with this being my first experience as a
mentor it could have quite easily been my last. Having attended the provided coaching
session with Claire Burgess earlier that day, I was most grateful for the
information that was provided as it gave me some skills that better equipped me to
deal with such a situation.
Luckily that afternoon I had arranged to meet
another student, thankfully this meeting was very successful and I have met
with this lady a few times best of all my guidance has allowed her to improve
her grades for which she is very grateful. I wish I had started
this scheme earlier. I would have liked to have met more mentees and played a hand in helping more people
achieve their goals!