Wednesday, 29 April 2015

The good, the bad and... the ugly; A mentors view.

The following post was written by one of our mentors in the HSS faculty. This blog gives an insight into how sometimes a mentoring experience can be an unpleasant one. She talks about how she dealt with it and why it wasn't the end of her involvement in the scheme. 

I am a mature post graduate student who is studying an MSc in Forensic Psychology. I became a postgraduate mentor in March 2015 and have to say I think it’s a fantastic scheme one that I know I would have benefited from when I was an undergraduate student. I really enjoy meeting people and helping them achieve their goals. However I feel that I should share my first experience as a mentor with you all…………….as they are not always pleasant!

Luckily I am a very outgoing bubbly individual!! When I was given my matches (mentees) I set about contacting them straight away. I arranged meetings and created files for all of my mentees. My first meeting was arranged on the same day that I had attended the mentor coaching session. Quite excited if not a little apprehensive I went along to my first meeting. However I was met by a male mature student who from the outset expressed that he was fighting against time because he was working on an assignment that was due in on Friday this was Thursday lunch time. He asked if I could go away and come back in an hour to proof read his work. I was a bit taken back as he then stressed that he had no interest in the mentor scheme and just needed me to proof read his assignment. At this stage I realised that he was quite angry and he became quite abrupt in his approach to me. He shouted at me saying that he had travelled all the way from Bedford because he was told that he would be meeting someone that would be proof reading his work. At this stage he was stood up from his seat my only choice was to try and defuse the situation. I advised the man that I was sorry that he had interpreted the purpose of the scheme incorrectly. Leading to him receiving incorrect information regarding the scheme and that his best option would probably be to visit PAD; I apologised for his wasted journey and asked if there was anything else that I could do for him. He gathered his belongings and shouted angrily at me as he left the building. I have to say with this being my first experience as a mentor it could have quite easily been my last. Having attended the provided coaching session with Claire Burgess earlier that day, I was most grateful for the information that was provided as it gave me some skills that better equipped me to deal with such a situation. 

Luckily that afternoon I had arranged to meet another student, thankfully this meeting was very successful and I have met with this lady a few times best of all my guidance has allowed her to improve her grades for which she is very grateful. I wish I had started this scheme earlier. I would have liked to have met more mentees and played a hand in helping more people achieve their goals!

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